The care guides – We leave no one alone

Caring for a relative is a stressful situation. Especially in the case of home care, it is a particular challenge to reconcile private and professional life. In addition, the need for care can arise completely unexpectedly, e.g. due to an accident. As a result, those affected often find themselves more or less disoriented in their everyday lives. Keeping a clear view is often not so easy due to the heavy double burden.

So-called care guides provide assistance and are both a listening ear and the first point of contact. With two specially trained care guides appointed by Rothschenk, this service has a concrete face and name. This makes it easier for those affected to open up and approach the contact person confidentially.

With this special offer, Rothschenk as an employer wants to show its appreciation to its employees for both their professional and personal performance. Below we show you the benefits of the care guides for the employees, but also for the company. What was the content of the training and what can the pilots pass on to nursing staff?

Benefits of the care guides

Our care guides

“We just really want to provide assistance.
Show: You are not alone. There is someone there to help you.
You are in a state of emergency, but it doesn’t have to stay that way.
Just talk to us. We are happy to help.“

Your care guides G&H GmbH Rothschenk

The care pilot at a glance

A care pilot in the company is a person who acts as a point of contact and support for employees who have relatives in need of care. The requirements for a care pilot can vary depending on the company, but in general they should have the following skills and attributes:

1. Empathy and sensitivity: A care guide should be empathetic and sensitive in order to understand the individual needs and challenges of the employees concerned.
2. Communication skills: A care pilot should have good communication skills in order to interact with affected employees in a trusting and supportive environment. They should be able to convey information clearly and respond appropriately to questions or concerns.
3. Knowledge of care options and services: A care pilot should have knowledge of care services and benefits in order to help the employees concerned to find suitable support options. This includes, for example, information about care facilities, outpatient services, financial support options and legal aspects.
4. Organizational skills: A care pilot should have good organizational skills to help affected employees coordinate care services and appointments. They should be able to gather information, research resources and assist employees with planning and organization.

The tasks of a care guide can be varied and include, among other things:

• Advice and support for affected employees on issues relating to caring for relatives
• Provision of information on care services, financial support options and legal aspects
• Arranging contacts with care facilities, outpatient services and other relevant agencies
• Support with the organization of care services and appointments
• Raising awareness within the company and among employees for the topic of care and the associated challenges

A care pilot is a great benefit to employees as it offers them support and guidance in a difficult life situation. They can benefit from the knowledge and experience of the care guide to organize the best possible care for their relatives while fulfilling their professional obligations. A care pilot can also help employees to achieve a better work-life balance and reduce stress.

A company should appoint a care pilot to increase employee loyalty and satisfaction. By providing support and resources for employees with relatives in need of care, the company shows appreciation and care. This can help keep employees motivated and engaged and make them feel part of a supportive corporate culture.